← All errors · Stripe

No such customer: 'cus_...'

Exact error

No such customer: 'cus_XXXXXXXX'

What it means

The ID doesn't exist in the Stripe account and mode you are calling. The same pattern applies to "No such price", "No such product", etc.

Likely causes

• The object was created in test mode and you are using a live key (or the reverse).
• The object belongs to a different Stripe account (or a connected account).
• The ID stored in your database is stale or was deleted.

How to fix it

1. Check which mode the key is in: sk_test_ vs sk_live_. Test and live data are fully separate.

2. Look up the ID in the Dashboard with the matching mode toggle.

3. For Connect, pass the account header:

   await stripe.customers.retrieve('cus_123', { stripeAccount: 'acct_123' });

Related errors

• Invalid API Key provided